Shipping Information
Fast, reliable shipping for your star-studded footwear. Get your shoes with stars delivered right to your door with tracking included.
Shipping Options & Rates
🌟 Free Standard Shipping
Enjoy complimentary standard shipping on all orders over $75. No code needed!
Processing Times
Standard Orders
Most orders are processed and shipped within 1-2 business days. Orders placed after 2 PM EST will be processed the next business day.
Custom & Pre-Order Items
Custom star designs and pre-order items may require 3-5 business days for processing. You'll receive updates via email.
Weekends & Holidays
Orders placed on weekends or holidays will be processed on the next business day. Processing times may extend during peak seasons.
Rush Processing
Need your star shoes faster? Contact us about rush processing options for urgent orders.
Order Tracking
Every order includes complimentary tracking so you can follow your star shoes on their journey to you.
How Tracking Works:
- You'll receive a tracking number via email once your order ships
- Track your package directly on our website or the carrier's site
- Get real-time updates on your package location and estimated delivery
- Receive delivery notifications when your shoes arrive
Where We Ship
United States
We ship to all 50 states including Alaska and Hawaii. APO/FPO addresses are also supported with extended delivery times.
International Shipping
- Canada: 7-10 business days
- Europe: 10-14 business days
- Australia/New Zealand: 12-16 business days
- Asia: 10-14 business days
Shipping Restrictions
Some remote locations may have extended delivery times. International customers are responsible for customs duties and taxes.
Address Requirements
Ensure your address is complete and accurate. We cannot deliver to P.O. boxes for Express or Overnight shipping options.
Important Shipping Notes
Weather Delays
Severe weather conditions may cause shipping delays beyond our control. We'll notify you of any significant delays.
Signature Confirmation
Orders over $200 require signature confirmation upon delivery for security purposes.
Incorrect Addresses
Additional fees may apply for address corrections or redelivery attempts due to incorrect shipping information.
Lost Packages
If your package is lost in transit, we'll work with the carrier to locate it or send a replacement at no extra cost.